No rocket scientist is necessary when it comes to replacing a water cooler unit part. Not only are Aquaverve Water Coolers known for their durability, there are actually VERY few replacement parts even made for these units. That’s because each model was initially designed with the consumer in mind. There will be no headaches over having to track down replacement numbers for broken parts, nor will you experience any 'customer service run-around' when you call in for assistance. Since we stock over 90 percent of our parts in-house, they’ll ship out to you the same day your order comes in!