LINDSAY FROM IL
"so far so good"
PHILLIP FROM MI
"We purchased the cooler as a Christmas gift for a family member so it hasn't been used yet. It arrived in good condition and in a timely matter so our expectation is high that it will operate well."
RITA FROM CA
"Because there was no picture on the quick reference, I wrote to your on-line help asking for a copy of the manual, which the quick reference referred to. The manual also didn't have a picture of the elbow/floater so, I was not sure if I was installing things correctly and if the thing on the elbowed plastic piece was called the "floater" or if I was missing a part that actually floated. Your on-line help was very fast and very helpful and, as it turns out, I did have everything installed correctly and the concaved part to the elbowed piece was indeed called the "floater". I thank Mike for his quick replies. Mike was very helpful. "